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Estarta Call Center - Human-First Call Center Outsourcing

Our Services

Complete Call Center Solutions

From 24/7 inbound support to proactive outbound campaigns, we offer a full suite of human-powered communication services.

Inbound Call Center

Professional call handling for customer inquiries, support requests, and lead capture. Our trained agents answer calls as an extension of your team.

  • 24/7/365 availability
  • Custom scripts & training
  • CRM integration
  • Real-time reporting
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Outbound Services

Proactive outreach for lead generation, appointment confirmations, follow-ups, and customer satisfaction surveys.

  • Lead qualification
  • Appointment reminders
  • Customer surveys
  • Win-back campaigns
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Appointment Scheduling

Seamless calendar management integrated with your existing systems. Never miss a booking opportunity again.

  • Calendar integration
  • Confirmation calls
  • Rescheduling support
  • No-show follow-up
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Live Chat Support

Real-time customer engagement through your website. Human agents providing instant assistance to convert visitors.

  • Website integration
  • Proactive chat
  • Lead capture
  • Multi-channel support
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After-Hours Answering

Never miss a call outside business hours. Our team handles evening, weekend, and holiday calls professionally.

  • Evening coverage
  • Weekend support
  • Holiday handling
  • Emergency dispatch
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Lead Qualification

Screen and qualify incoming leads before passing them to your sales team. Improve close rates with pre-qualified prospects.

  • BANT qualification
  • Custom scoring
  • CRM handoff
  • Sales-ready leads
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Technical Support

Tier 1-2 help desk outsourcing for software, SaaS, and IT companies. Resolve customer issues quickly and professionally.

  • Tier 1-2 support
  • Ticket management
  • Knowledge base
  • Escalation protocols
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Order Taking

Phone order processing for e-commerce, catalog sales, and retail businesses. Capture every sale opportunity.

  • Order processing
  • Upselling support
  • Payment handling
  • Order status updates
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Help Desk Services

Outsourced help desk for internal IT support, customer service, and ticket management across your organization.

  • Ticket triage
  • SLA management
  • Multi-channel intake
  • Reporting dashboard
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Ready to transform your customer experience?

Join hundreds of US businesses that trust Estarta for their customer communications. Start your 3-Day Free Trial today. No credit card required.

Or call us directly: +1 (818) 418-5903

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Call us at +1 (818) 418-5903