Call Center Outsourcing Services
for Growing Businesses
100% human agents. 24/7 coverage. From $1,750/mo.
Inbound & outbound calls, lead qualification, and customer support for US businesses. No AI bots. Start in 48 hours.
Built for Businesses, Not Consumers
Estarta provides call center outsourcing solutions exclusively for businesses. We do not offer locksmith, HVAC, or home services directly to the public.
How We Deliver Consistent Quality
Our operational processes ensure every call meets your standards
Onboarding
5-7 day setup with custom scripts, CRM integration, and call flow mapping tailored to your business.
Agent Training
Industry-specific training for each account. Agents learn your services, terminology, and customer expectations.
Quality Monitoring
Ongoing call reviews, performance scorecards, and weekly QA reports to maintain service excellence.
Account Management
Dedicated account manager for every client. Regular check-ins and optimization recommendations.
Our Call Center Services
Comprehensive solutions for every business communication need
Inbound Call Center Services
Professional call handling, lead capture, and customer inquiries 24/7.
Outbound Call Center Services
Lead follow-up, appointment confirmation, and customer outreach.
Customer Service Outsourcing
Scalable support teams that represent your brand professionally.
Business Answering Service
Live answering, message taking, and call routing for businesses.
Why Businesses Choose Estarta Over AI-Based Solutions
Join hundreds of US companies who trust Estarta for their call center outsourcing needs.
Up to 60% Cost Reduction
vs in-house teams + AI platform licensing fees
99.7% Call Answer Rate
Industry-leading human performance
24/7 Live Human Agents
No AI bots, no voicemail, no delays
48-Hour Setup Guarantee
Fully operational in 2 business days
Scalable on Demand
Add or remove agents as your business grows
Dedicated Account Manager
One point of contact, always available
Real Humans vs. AI Bots: Why It Matters
Competitors like SupportNinja and Smith.ai promise AI-powered service. Here's what your customers actually experience.
| Feature | Estarta (Human) | AI-Based Services |
|---|---|---|
| Agent Type | 100% trained human agents | AI bots + partial human fallback |
| Empathy & Tone | Natural conversation, emotional intelligence | Scripted, robotic responses |
| Complex Issues | Handled instantly by live agent | Escalation delays, frustrating loops |
| Pricing Transparency | From $1,750/mo, fully public | Hidden pricing, enterprise quotes only |
| Contract Required | Month-to-month, cancel anytime | Annual contracts, high exit fees |
| Setup Time | 48 hours | Weeks of AI training required |
| HIPAA / PCI Compliant | Certified | Varies, often not certified |
| Industries Served | 19 specialized verticals | Generic, no specialization |
| Customer Satisfaction | Higher, humans build trust | Lower, customers hate bots |
No setup fee · No credit card · Cancel anytime
Industries We Specialize In
Our agents receive industry-specific training to handle every call with expertise.
Locksmith
24/7 call handling and job coordination for your team
Medical & Wellness
HIPAA-compliant patient communication for your practice
Home Services
Lead capture and appointment booking for your business
Legal
Client intake and case management for your firm
IT & SaaS
Technical support and customer success for your operations
Automotive
Service scheduling and inquiries for your shop
Construction
Project inquiries and team coordination for your company
E-commerce
Order support and customer service for your store
Education
Enrollment and student support for your institution
Finance
Account inquiries and support for your clients
Supporting US Businesses Nationwide, 24/7
We support companies across all 50 states. Our most active markets include:
What Our Clients Say
Rated 4.9/5 by 127 verified businesses
"Switching to Estarta was the best business decision we made. Our after-hours calls are now handled professionally, and we saw a 40% increase in booked jobs within 60 days."
"The HIPAA-compliant team handles our patient calls with genuine care. It feels like having an in-house receptionist without the overhead cost."
"Our lead capture rate doubled after partnering with Estarta. The human touch makes all the difference. AI bots were killing our conversions."
Transparent Pricing: No Contracts, No Surprises
Starting from $1,750/mo per agent
No setup fees · No annual contracts · Cancel anytime
- 24/7 live human agents
- Industry-specific training included
- HIPAA & PCI compliance
- Dedicated account manager
- 3-day free trial, no credit card needed
- Pay after first 2 weeks
Everything you need to handle calls professionally
- 100% human agents
- 24/7/365 coverage
- Industry training
- Real-time reporting
- Dedicated manager
- No contracts
No credit card required · Cancel anytime
Frequently Asked Questions
Everything you need to know about outsourcing your call center to Estarta
Ready to Replace Your Current Provider?
Join hundreds of US businesses that handle their calls with Estarta. Human agents, real results, starting today.
No credit card. No contract. No commitment. Cancel anytime.