Switcher Bonus

Get 20% off your first 3 months

Estarta Call Center - Human-First Call Center Outsourcing
Trusted by US Home Service Companies

Never Miss Another Service Call Again

Every missed call is lost revenue. Our 100% US-focused human agents answer every call, qualify every customer, and dispatch your technicians — day or night.

  • No Contract
  • Setup in Days
  • Human Agents Only
  • Cancel Anytime
Estarta live agents answering calls for HVAC, plumbing, and electrical home service businesses
5 out of 5 starsTrusted by 500+ US Businesses600+ Human AgentsServing All 50 StatesSince 2008HIPAA & PCI Compliant100% Human Agents

Why Home Service Businesses Switch to Estarta

Stop losing jobs to voicemail. Our call center outsourcing keeps your phones covered so your crews stay on the job.

Never Miss Calls

Every call answered by a live US agent in under 20 seconds, day or night.

Dispatch Faster

Emergencies flagged and routed to your on-call tech within minutes.

No Hiring

Skip recruiting, training, and turnover. We staff the phones for you.

Scale Without Payroll

Handle call spikes and seasons without adding office headcount.

See how we handle your calls in a free 15-minute demo

Book a Free Demo
  • No Contract
  • Setup in Days
  • Human Agents Only
  • Cancel Anytime

How It Works

From call to dispatch in under 3 minutes. Our lead qualification service handles everything.

1

Customer calls

Your existing number rings to our US call center 24/7/365.

2

We answer in your name

Live agent greets callers in under 20 seconds using your script.

3

We qualify the job

Issue type, address, and urgency captured on every call.

4

Crew dispatched

Your tech gets an instant SMS/email with full job details.

Real People. Real Answers. Real Results.

Home service companies across the USA trust Estarta to answer, qualify, and dispatch.

40%
More jobs booked
<20s
Average answer time
3x
After-hours conversion
<1%
Missed call rate

We used to lose every after-hours emergency to a competitor. Now every call is answered and dispatched. Booked jobs are up and my techs love it.

Mike R.
Owner, HVAC Company

Real people, not bots. Our customers can tell the difference. Estarta books appointments straight into Housecall Pro while my crew is on site.

Sarah T.
Operations Manager, Plumbing

Setup took a few days and we stopped missing calls immediately. The emergency escalation alone has paid for the service several times over.

David L.
Owner, Electrical Contractor
ServiceTitanJobberHousecall ProFieldEdge

Watch How We Handle Your Calls

A 2-minute look at how a real call becomes a dispatched job.

Estarta agent handling a home service call live
2 min demo

Everything Included

Professional dispatch support built for home service teams.

24/7 Inbound Call Answering

Every call answered by a human in under 20 seconds, day or night.

Emergency and Priority Dispatch

Urgent calls flagged and dispatched immediately to your on-call tech.

Job Qualification and Scheduling

We qualify every call and book appointments in your system.

Lead Capture for Non-Urgent Calls

Non-emergency inquiries captured for follow-up during business hours.

After-Hours and Weekend Coverage

Full coverage nights, weekends, and holidays at no extra charge.

Bilingual Support (English + Spanish)

Serve more customers with English and Spanish call handling included.

Trained for all home service trades — including locksmith and more:

HVACPlumbingElectricalRoofingLandscapingPest ControlCleaning ServicesGeneral ContractorPool ServicesGarage Door Repair

Estarta vs. Office Staff vs. Voicemail

100% human agents — never AI bots.

FeatureEstartaOffice StaffVoicemail
After-hours coverage24/7/365NoPassive
Emergency dispatchYesSometimesNever
Answer time< 20 secondsVariesInstant
Job qualificationFullPartialNone
Monthly costFrom $1,750$3,000+Free
Missed call rate< 1%30-40%100% missed
US-focused agents

Simple, Transparent Pricing

Plans start at $1,750/mo — a fraction of hiring an office manager at $3,000+/mo with no after-hours coverage.

  • 24/7 live US agents
  • Emergency dispatch included
  • Job booking in your system
  • English + Spanish support
  • No long-term contract
  • Cancel anytime

Frequently Asked Questions

Still have questions? Contact us or view pricing.

Yes. We follow your dispatch protocol and notify your crew via SMS or email with complete job details including customer name, phone, address, issue type, and urgency level. Our dispatch system works seamlessly with your workflow.

Yes. We flag emergency calls such as burst pipes, no heat in winter, gas leaks, and electrical hazards. These are escalated immediately to your on-call tech for priority dispatch - even at 2 AM on a holiday.

HVAC, plumbing, electrical, roofing, landscaping, pest control, cleaning services, garage door repair, pool services, general contractors, and more. Our agents are trained for all home service industries.

Yes. We work with ServiceTitan, Jobber, Housecall Pro, and most other field service management platforms. We can book, reschedule, and cancel appointments directly in your system.

Plans start at $1,750/mo with no long-term contract required. Compare this to hiring an office manager at $3,000+/mo who provides no after-hours coverage. This is a significant cost savings.

No. All plans are month-to-month. Cancel anytime without penalties, fees, or hassle. Start with our 3-day free trial to test the service completely risk-free.

Stop Losing Jobs to Missed Calls

Book a free demo and see how Estarta answers and dispatches every call — 24/7.

  • No Contract
  • Setup in Days
  • Human Agents Only
  • Cancel Anytime
Book a Free Demo
Call us at +1 (818) 418-5903