Law Firm Answering Service and Legal Client Intake
Never let a potential client reach voicemail. Our 100% human agents handle legal call intake, qualify new clients, and route urgent calls - confidentially and professionally, 24/7. Plans start at $1,750/mo with no contract.
NDA Included on Every Plan
Why Law Firms Lose Clients to Missed Calls
Potential clients call when they need help. If you do not answer, they call your competitor. Here is why 300+ law firms trust our call center outsourcing.
First Call Wins the Case
65% of potential clients hire the first attorney who answers. If your phones go to voicemail, they call the next firm on their list.
After-Hours Calls Are High-Value
42% of legal inquiries come outside business hours. These callers are often in urgent situations and ready to hire.
Paralegals Should Not Answer Phones
Every hour a paralegal spends on the phone costs the firm $150+ in billable time. Your staff should focus on casework.
How Our Legal Answering Service Works
From call to qualified lead in minutes. Our legal call center outsourcing handles intake so your attorneys can focus on cases.
Potential client calls your firm's number
Your existing phone number rings to our confidential call center 24/7/365.
Agent answers professionally in your firm's name
Professional greeting using your firm name and custom intake script.
Agent conducts confidential client intake using your script
We gather case details, contact info, and qualifying information per your protocols.
Qualified leads forwarded immediately to the right attorney
Hot leads reach you instantly via phone, email, or text. No delays.
What is Included
Everything your law firm needs for professional client communication, starting at $1,750/mo with no long-term contract.
24/7 Confidential Call Answering
Every call answered by a human agent who maintains strict confidentiality.
New Client Intake and Qualification
Full intake using your custom script to qualify leads before they reach you.
Conflict of Interest Screening (Basic)
We ask screening questions per your instructions to flag potential conflicts.
Urgent Call Escalation to On-Call Attorney
Emergency legal matters escalated immediately to your designated attorney.
Secure Message Delivery
Encrypted delivery of intake summaries to your staff and systems.
Bilingual Intake (English + Spanish)
Serve more clients with English and Spanish intake included on all plans.
Practice Areas We Support
Our agents are trained to handle intake for all practice areas. See our medical answering service for healthcare or visit data security for compliance details.
Estarta vs. Legal Receptionist vs. Voicemail
See why 300+ law firms choose Estarta. We use 100% human agents, never AI bots.
| Feature | Estarta | Legal Receptionist | Voicemail |
|---|---|---|---|
| 24/7 availability | Yes | No | Passive |
| Client intake | Full intake | Yes | Never |
| Confidentiality | NDA signed | Standard | N/A |
| Answer time | < 20 seconds | Varies | Instant |
| Monthly cost | From $1,750 | $4,000+ | Free |
| Lead qualification | Yes | Partial | Never |
Frequently Asked Questions
Questions about our legal answering service? Visit our NDA and confidentiality page for detailed information.
Stop Sending Potential Clients to Voicemail
Join 300+ law firms using Estarta. Plans start at $1,750/mo with no contract. Contact us to start your free 3-day trial.
NDA Included on Every Plan